PRIVACY STATEMENT

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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we

collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP)

address in order to provide us with information that helps us learn about your browser and

operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store,

new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit

card, place an order, arrange for a delivery or return a purchase, we imply that you consent to

our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask

you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you,

for the continued collection, use or disclosure of your information, at any time, by contacting us

at info@croomecuisine.com or mailing us at: Croome Cuisine, Pond Farm, Church lane,

Whittington, Worcestershire, WR5 2RQ

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate

our Terms of Service.

SECTION 4 – E-Commerce

Our store is hosted by a UK hosting company and stored on UK servers. Virtex Digital provide

us with an e-commerce platform allowing us to sell our products online.

They store your data on a secure server behind a firewall and all data transmitted is encrypted

using our verified SSL certificate.

Payment:

If you choose to pay online via our paypal gateway all credit/debit card details are transmitted

through an encryption SSL (Secure Socket Layer) on our website and the Paypal website.

Links

When you click on links on our store, they may direct you away from our site. We are not

responsible for the privacy practices of other sites and encourage you to read their privacy

statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best

practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or

destroyed.

If you provide us with your credit card information, the information is encrypted using secure

socket layer technology (SSL) and stored with a AES-256 encryption.

COOKIES

This website uses cookies to better the users experience while visiting the website. Where

applicable this website uses a cookie control system allowing the user on their first visit to the

website to allow or disallow the use of cookies on their computer / device. This complies with

recent legislation requirements for websites to obtain explicit consent from users before leaving

behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the users computer’s hard drive that track, save and store

information about the user’s interactions and usage of the website. This allows the website,

through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to

their computers hard drive they should take necessary steps within their web browsers security

settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it.

This software is provided by Google Analytics which uses cookies to track visitor usage. The

software will save a cookie to your computer’s hard drive in order to track and monitor your

engagement and usage of the website, but will not store, save or collect personal information.

You can read Google’s privacy policy here for further information

http://www.google.com/privacy.html

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently.

Changes and clarifications will take effect immediately upon their posting on the website. If we

make material changes to this policy, we will notify you here that it has been updated, so that

you are aware of what information we collect, how we use it, and under what circumstances, if

any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to

the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about

you, register a complaint, or simply want more information contact our Privacy Compliance

Officer at info@croomecuisine.com or by mail at Croome Cuisine, Pond Farm, Church

lane, Whittington, Worcestershire, WR5 2RQ